Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our platform
• Use our logistics and networking services
• Contact us for customer support
• Subscribe to our newsletters or marketing communications
• Participate in surveys, promotions, or events

Information Type	Examples	Purpose
Contact Information	Name, email address, phone number, business address	Account management, communication, service delivery
Business Information	Company name, business type, logistics capabilities	Partner matching, directory listings, service optimization
Financial Information	Payment methods, billing address, transaction history	Payment processing, subscription management
Usage Data	Platform interactions, feature usage, performance metrics	Service improvement, analytics, troubleshooting

1.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our platform
• Referral sources and search terms

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Provision

• Creating and managing your account
• Facilitating logistics network connections
• Processing payments and managing subscriptions
• Providing customer support and technical assistance
• Generating quotes and managing shipments

2.2 Platform Improvement

• Analyzing usage patterns to enhance user experience
• Developing new features and services
• Conducting research and analytics
• Testing and optimizing platform performance

2.3 Communication

• Sending service-related notifications and updates
• Marketing communications (with your consent)
• Industry insights and educational content
• Event invitations and networking opportunities

3. Information Sharing and Disclosure

3.1 Service Partners

We may share your information with other logistics partners on our platform to facilitate connections and business opportunities. This sharing is limited to:

• Basic business contact information
• Service capabilities and geographic coverage
• Professional credentials and certifications

3.2 Third-Party Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and infrastructure providers
• Payment processors and financial institutions
• Email and communication service providers
• Analytics and performance monitoring tools
• Customer support and helpdesk services

3.3 Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to:

• Comply with court orders or government requests
• Protect our rights, property, or safety
• Investigate and prevent fraud or security threats
• Enforce our Terms of Service

4. Data Security

4.1 Technical Safeguards

• SSL/TLS encryption for data in transit
• AES-256 encryption for data at rest
• Multi-factor authentication for account access
• Regular security vulnerability assessments
• Intrusion detection and prevention systems

4.2 Administrative Safeguards

• Employee background checks and security training
• Role-based access controls and data minimization
• Regular security policy reviews and updates
• Incident response and breach notification procedures

5. Your Privacy Rights

5.1 Access and Portability

You have the right to:

• Access your personal information stored on our platform
• Request a copy of your data in a portable format
• Update or correct inaccurate information

5.2 Data Control

You can:

• Delete your account and associated data
• Opt out of marketing communications
• Restrict certain data processing activities
• Object to automated decision-making

5.3 Communication Preferences

You can manage your communication preferences through your account settings or by contacting us directly. You may choose to:

• Unsubscribe from marketing emails
• Adjust notification settings
• Control directory listing visibility

6. International Data Transfers

As a global logistics platform, we may transfer your information across borders to:

• Facilitate international business connections
• Utilize cloud services and data centers worldwide
• Comply with local data protection laws

We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal and regulatory requirements
• Resolve disputes and enforce our agreements
• Improve our services and platform functionality

When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.

8. Cookies and Tracking Technologies

8.1 Types of Cookies

We use various types of cookies and similar technologies:

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

8.2 Cookie Management

You can control cookies through your browser settings, but please note that disabling certain cookies may affect platform functionality.

9. Children's Privacy

Our platform is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will:

• Post the updated policy on our platform
• Notify you of material changes via email or platform notification
• Provide a clear effective date for any changes
• Maintain previous versions for reference

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: