Terms and Conditions for TranzNova
Effective Date:
Welcome to TranzNova ("Platform," "we," "us," or "our"). TranzNova is a logistics networking platform that connects logistics service providers worldwide. By accessing or using our Platform, you ("User," "Company," "Service Provider") agree to comply with and be bound by these Terms and Conditions ("T&C").
TranzNova does not provide logistics services directly; it acts solely as a facilitator for logistics networking.
By using our Platform, you acknowledge that you have read, understood, and agreed to comply with these terms in accordance with the Indian IT Act (2000), GDPR (EU General Data Protection Regulation), and other applicable laws.
● You must be at least 18 years old to use the Platform.
● Businesses must provide valid business registration details, including GST Number (if based in India), Import-Export Code (IEC) (if applicable), and any required certifications.
● Users must ensure all information provided is accurate and up to date.
● You are responsible for maintaining the confidentiality of your login credentials.
● TranzNova is not liable for any unauthorized access due to lost or stolen credentials.
● If you suspect a security breach, notify us immediately at [[email protected]].
● Networking Platform: Connecting logistics companies worldwide.
● Company Listings & Search Features: Allows logistics companies to find and contact each other.
● Quote Requests & Inquiry Handling: Users can request quotes from listed providers.
● Reviews & Ratings System: Users can review and rate companies.
TranzNova does not guarantee the accuracy of information provided by users or ensure the performance of any logistics service provider.
● No Logistics Service Guarantee: TranzNova does not take responsibility for logistics services, delivery failures, or damages.
● No Financial Responsibility: We are not liable for payment disputes, fraud, or financial losses resulting from transactions between users.
● Platform Disruptions: TranzNova is not liable for service interruptions caused by maintenance, system failures, or cybersecurity breaches.
● Third-Party Links: We may display third-party links, and we do not endorse or take responsibility for external content.
● We collect user data including business details, contact information, and service preferences.
● Data collected is used for profile verification, improving services, and analytics.
● TranzNova does not sell personal data to third parties.
● Right to Access: Users can request a copy of their personal data.
● Right to Rectification: Users can update their information.
● Right to Erasure (Right to be Forgotten): Users can request account deletion.
● Right to Object: Users can opt-out of marketing communications.
● We implement encryption, firewalls, and secure access controls to protect user data.
● In case of a data breach, affected users will be notified as required under GDPR & Indian IT Act.
● Some features may require membership fees or commissions.
● Payments must be made through approved payment gateways.
● Refund policies are outlined separately in our Refund Policy Document.
Users must not:
● Provide false information or impersonate another business.
● Use the Platform for fraudulent transactions.
● Spam other users or engage in harassment.
● Violate intellectual property laws by misusing content.
● Attempt to hack, scrape, or exploit our Platform.
● Users must first attempt to resolve disputes directly.
● If unresolved, disputes will be handled via arbitration in accordance with Indian Arbitration and Conciliation Act (1996).
● Users in the EU may also have the right to lodge complaints with the European Data Protection Authorities.
● This Agreement is governed by Indian law.
● Any legal proceedings must be conducted in [City, India] courts.
● TranzNova reserves the right to suspend or terminate accounts that violate these terms.
● Users will be notified in case of termination unless required by law.
● TranzNova reserves the right to modify these Terms & Conditions.
● Users will be notified of significant updates.
For any inquiries, complaints, or legal concerns, contact us at: [[email protected]]